Why Professional Care Plan Auditing Matters

Quality care starts with quality care plans — and too often, that’s where things fall short.

Whether you’re a care home provider, a concerned family member, or someone planning your own future care, clear and person-centred documentation is essential. Poorly written or generic care plans are one of the most common reasons care homes fail CQC inspections — and they’re often a red flag for families worried about the standard of care.

We help ensure care plans are more than just paperwork. Our audit and support services focus on creating meaningful, up-to-date, and personalised care documentation that reflects each person’s unique needs, preferences, and dignity.

With over 15 years of experience in CQC compliance and care planning, we know what inspectors, families, and individuals expect — and we help care homes meet those standards with confidence.

Whether you're checking on a loved one's care or preparing for an inspection, we make sure the documentation tells the real story: that quality care is being delivered every day.

Our Care Plan Audit Process

We don’t just check boxes — we assess the quality and consistency of care from every angle.

Our care plan reviews are designed to give complete confidence — whether you’re a care provider preparing for inspection, a family member wanting reassurance, or someone reviewing care options for the future.

We offer both on-site and remote audit options to suit your needs and schedule. Every review begins with a detailed evaluation of care plans to ensure they are truly person-centred, reflecting each individual’s needs, preferences, goals, and daily lived experience.

We then triangulate this information with daily care notes, risk assessments, capacity decisions, and training records — verifying that what’s written down is actually happening in practice.

Using the CQC’s latest Single Assessment Framework and Quality Statements, we apply a structured compliance scoring system that:

Benchmarks your current documentation against national standards

Identifies strengths and gaps in care delivery

Provides clear, actionable feedback

Our audits typically take Half-day to full-day onsite and cover:

Care plan quality and personalisation

Risk management and mental capacity assessments

Daily records and evidence of care delivery

Staff training and documentation culture

Within 3-5 working days, you’ll receive a detailed, plain-language report with scores, improvement areas, and a step-by-step action plan.

We also offer follow-up support to help implement any changes — giving you peace of mind ahead of inspections and building confidence with families and residents alike.

Need comprehensive CQC compliance support? Ask us about our extended auditing services.